A: All products are photographed in kind. Color discrepancy may objectively exist due to differences in lighting conditions, display devices, and personal perception of colors. Slight color variation may occur between different production batches, so please try to make a one-time purchase for large synthetic lawn projects. Additionally, lay the turf flat along the direction of the fibers; otherwise, visual color difference may also occur on site.
Q2: Does the new turf have unpleasant plastic odor?
A: As the products are packaged immediately after production, a slight plastic odor may be detected upon first opening the package. This is a normal phenomenon and will dissipate completely within a few days after paving. All our products undergo strict quality inspection before leaving the factory, and they pose no health risks whatsoever.
Q3: What should I do with edge fibers and wrinkles after customized turf cutting?
A: Since the artificial turf is not shipped in full rolls, customized cutting is required. A small amount of loose fibers and debris may be found along the trimmed edges, and simply cleaning them up will suffice. Inevitable creases and wrinkles may occur on the turf due to cutting and shipping. These will recover naturally after a period of time, and we sincerely appreciate your understanding. All products are inspected thoroughly before leaving the factory and will not affect normal use.
Smart cross-border turf procurement relies on professional technical evaluation rather than pure price comparison. Low unit price will bring hidden costs including tuft shedding, fading, odor emission and frequent replacement in later use. HBA40’s high stitch density and DW50’s 13500D heavy-duty fiber maximize product service life, fully empowered by upgraded XPU backing technology. For long-term stable business, global buyers should prioritize manufacturers that offer complete technical datasheets and standardized on-site paving guidance, instead of chasing ultra-low unit prices blindly.
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